Privacy Policy

Introduction:

This Privacy Policy outlines how www.lauraolenska.com (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit our website and purchase art prints. We are committed to protecting your privacy in accordance with the New Zealand Privacy Act 2020.

Information We Collect:

We collect the following personal information:

  • Contact Information: Name, email address, postal address, and phone number (if provided) for order processing and communication.
  • Payment Information: Payment details (processed through secure third-party payment processors). We do not store your full credit card details.
  • Order Information: Details of your purchases, including art print selections and order history.
  • Website Usage Data: IP address, browser type, device information, and browsing activity (collected through cookies and similar technologies) to improve our website and user experience.
  • Communications: Records of correspondence with us, including emails and customer support inquiries.

How We Use Your Information:

We use your personal information for the following purposes:

  • To process and fulfill your orders, including shipping and delivery.
  • To communicate with you about your orders, provide customer support, and respond to inquiries.
  • To improve our website, products, and services.
  • To send you promotional emails (with your consent, where required).
  • To comply with legal obligations.

Disclosure of Your Information:

We may disclose your personal information to:

  • Shipping providers to deliver your orders.
  • Payment processors to facilitate payment transactions.
  • Third-party service providers who assist us with website hosting, analytics, and marketing.
  • When required by law.

Cookies and Tracking Technologies:

We use cookies and similar technologies to enhance your browsing experience and collect website usage data. You can manage your cookie preferences through your browser settings.

Data Security:

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure.

Your Rights:

Under the Privacy Act 2020, you have the right to:

  • Access your personal information.
  • Request correction of your personal information.
  • Request deletion of your personal information (subject to legal obligations).   
     
  • Complain to the New Zealand Privacy Commissioner.

To exercise these rights, please contact us.

Data Retention:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.   

Changes to This Policy:

If we update this policy, we will notify you of any material changes by posting the updated policy on our website.   

Contact Us:

If you have any questions or concerns about this Privacy Policy, please contact us.